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Service & Support
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Printing technology has become increasingly more complex and is now ever more integrated with the IT infrastructure. At City Office we know how important a printer, copier or scanner is to your business and you can rely on our expert staff to quickly and effectively manage your devices and minimise printing downtime.

Whether you have a problem with a jam in your printer or photocopier, a line or mark in the page or your printer/scanner/copier has an error code or your photocopier is in need of a good service and clean up - we have qualified local engineers who can help with over 40 years of experience working with a wide range of manufacturers, models and parts that cover Northern Ireland and the island of Ireland.

At City Office - we offer photocopier & printer parts, toners & servicing on all makes and models of photocopier and printer including:

Kyocera - Ricoh - Lexmark - Epson - Utax - Sharp -HSM

On Going Support

Our cost-per-copy service agreement is an all inclusive plan that includes the copier maintenance and supplies at one low monthly cost, this is dependant on the number of copies made in each month.

  • All Parts and Labour
  • 4 Hour Response (average response time 2.5 hours)
  • Loan Replacement Machine (should your machine have to be returned to the workshop)
  • Telephone Hotline Support (friendly and informative staff to help and assist you)
  • Online support direct to your computer or equipment
  • Manufacturer Trained Engineers (fully trained engineers for your equipment)
  • Technical Advise and Assistance

Our team of skilled engineers enables us to provide comprehensive maintenance. We have the expertise, resources and knowledge to provide you with not only the best-suited and most cost effective maintenance solution, but also a commitment to service.

Interested in a
Free Print Audit?

A print audit can help you make considerable savings across your business.

We'll show you where you can make major efficiencies across your business, even in areas you thought you couldn't!

Request your free print audit today by filling out this quick form.

A member of our team will get back to you within 3 working days.